Zazzle provides pre-paid labels to Makers for all orders received. The Shipping Service Fee is currently equal to the amount of shipping charged to the customer.
The shipping label is generated based on the product dimensions and weight specified in the ‘Fulfillment & Shipping’ section when uploading your product as a new Customizer.
In the event the dimensions or weight are incorrect, contact us via email at makersupport@zazzle.com. Please include the updated specifications and we’ll reissue you a new shipping label.